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Customer Support

If you need to contact us for product support issues please ensure you have read the the FAQs. If your question is still not answered, please complete the form on the right. We aim to respond within 48 hours, excluding weekends and National Holidays which may lead to responses taking a little longer.


PLEASE NOTE: Do not return items to the address below without having contacted our support team for a return authorisation (RMA) number as detailed in the returns section of our legal page. Damson cannot be held responsible for items sent back without an RMA even if proof of postage is provided.

Damson Audio
York Eco Business Centre
Amy Johnson Way
YO30 4AG
United Kingdom


Damson Audio is a UK company. We are based in the UK but have fulfilment centres in Central Europe which allows users of this site to benefit from much lower shipping rates.


As a small efficiently run company we do not publish a telephone number. It is our experience that the majority of phone related enquiries are usually resolved with a quick referral of the FAQ's or by filling out the support form.

By adoptiing this policy it really does allow us to concentrate on providng the most innovative and reliable products for our customers.