We operate a simple shipping policy as follows:
All items, with the exception of light orders are shipped tracked. Some may require a signature. Tracking information will be emailed to you once it is made available from the carrier.
EU £9.99 flat rate.
Rest of World is charged at a flat rate of £19.99.
USA orders - we advise selecting our US store to optimise the cost of shipping in the USA.
For orders purchased through the UK website and shipped outside of the EU, the customer is responsible for any import charges incurred.
Important Notice in regard to Shipping
Whilst we make every effort to ship out products speedily and efficiently and aim to deliver most UK domestic orders within 2 - 3 working days of receiving the order it is dependent upon the time the order was placed and the time of year.
For International orders these can take anything from 5 - 10 days depending upon the location. All International orders are shipped tracked and tracking information will be sent to you once the order has shipped.
For delivery outside of the EU - For orders purchased through the EU website and shipped outside of the EU, the customer is responsible for any import charges incurred. International orders are shipped tracked and tracking information will be sent to you once the order has shipped. Please note international shipments can be subject to investigation by customs. This may delay the delivery of the product and is outside the control of Damson Audio. Should your international order become delayed in customs, we advise you to contact your local customs department with your tracking information and order receipt.
During UK public holiday please allow for additional processing time as our fulfilment team do not work on weekends or public holidays. Over Easter and Christmas holidays that may lead to orders taking up to 7 days to be delivered.
If you require an item by a specific date please raise a support ticket as this will require special handling an incur additional charges.